Terms and Conditions

1. General
1.1 These terms constitute a legal document ("Contract") which defines your rights and obligations as a buyer ("you") and the obligations and rights of MARAKA CHRYSI based in Ktistaki 7 - 11471 - Athens and Tax Identification Number 078252264 CHANIA ("Happymoments.gr", "we" or "us"), in relation to the products we offer through this website. If you subscribe to the services of Happymoments.gr, you agree with the terms and conditions of this Agreement and you must confirm that you accept its terms every time you use our services.

1.2 You agree to the following:

(a) provide your true, accurate, up-to-date and complete information as you are required to do on our registration form (this information is referred to as "Registration Data"); and
(b) maintain and update the Registration Data in a timely manner so that it is true, accurate, up-to-date and complete. In the event that you provide any information that is not true, accurate, up-to-date or complete or Happymoments.gr has reason to suspect that this information is not accurate, true, up-to-date or complete, Happymoments.gr has the right to suspend or permanently delete your account and stop supplying you.
(c) it is the responsibility of the customer to be informed of any changes to those of the O&P at any time, even if in any purchase, he is asked to agree with them in order to validate his order.
2. Place of activity and applicable law.
Happymoments.gr is a company registered in Greece. Unless otherwise stated, the content of this website is addressed only to people who visit the website from Greece. Happymoments.gr does not state that any product mentioned on this website is suitable for use or available in other areas. This Agreement is governed by Greek law.
Our company and you are under the exclusive jurisdiction of the Greek courts regarding the resolution of disputes that may arise from this Agreement. In the event that any provision of this Agreement is deemed illegal, invalid or for any reason not applicable, this provision shall be deemed divisive and shall not affect the validity and applicability of the other provisions.

3. Orders
3.1 By submitting any order to Happymoments.gr, it is understood that you have accepted this, as well as that you understand and accept any kind of legal taxes and possible shipping costs, in special cases the costs of special packaging, the costs of authentication purchase by credit card and generally the costs listed in the directory posted on our website.
3.2 Happymoments.gr is not obliged to send you products or services that you have submitted to your order, until you receive a confirmation e-mail from Happymoments.gr, with which it accepts your order ("Order Confirmation"). However, in case the products or services are mentioned on the Happymoments.gr website with an incorrect price due to a typographical error or an error in the invoicing data, but Happymoments.gr accepted your order before the difference is found, Happymoments.gr will send you an email asking you if you want to pay the right price for the products and services you have ordered. If you do not wish to pay the correct price, Happymoments.gr reserves the right to cancel the contract immediately, without any liability to you.
3.3 In case Happymoments.gr exercises its right according to paragraph 3.2 to cancel the contract immediately, and in case of using a credit card it will issue at the same time a credit of your credit or debit card account, if it has already debited it before cancel your order or cancel and cancel the purchase with credit so as not to charge the consumer.
3.4 Happymoments.gr has the right not to accept a purchase made with a credit card, canceling the payment transaction, without being obliged to give explanations other than to notify the customer of non-acceptance.
3.5 Happymoments.gr has the right to request that a copy of ID and / or a copy of the front of the credit be sent to him, in case it is necessary to identify a person regarding the purchases made with credit cards.
3.6 In order to issue an invoice, the presence of the legal representative or his authorized representative with the necessary documents based on POL 1150 article 39A is required upon receipt.
3.7 The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence. Each order submitted by the customer either electronically or by telephone automatically binds all the products that have been declared based on their availability and for 24 hours from the moment of submission. When the time of 24 hours has passed without it being possible to communicate with the customer in the data declared by the ERP system of the company, it automatically cancels the respective order, immediately releasing the pieces of it, making them available for sale again. If you find that a product is offered at an unusually low or high price in relation to its market value, before contacting its order, please contact the Sales Department.

4. Order & cancellation right - Returns

4.1 There is a right to cancel the order if you have not been sent the "Order Confirmation" email and the product has not been delivered for shipment.
4.2 There is a right of return in case of defective products. This must be done within fourteen days from the date of delivery.
4.2 The cancellation or return notice must be sent by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and must state your name, a description of the products you have ordered and a description of the defect, DEFINITELY attach the purchase receipt.
4.3 In case Happymoments.gr has supplied you with a defective product, you must take proper care of it until it returns to Happymoments.gr. Happymoments.gr accepts only products that are returned in their original packaging and that do not show signs of damage or wear. Any use of the delivered products other than the one necessary for their inspection during delivery, cancels your right to cancel the contract.
4.4 You must return the products to Happymoments.gr by official mail or equivalent within fourteen calendar days from the date of the Cancellation Notice. You are responsible for the cost of returning the products to Happymoments.gr and the risk of damaging the products during transport. If the products are damaged during transport, Happymoments.gr reserves the right to refuse the return and you will have to claim compensation from the carrier.
4.5 After Happymoments.gr receives the returned products and confirms that you have complied with article 4.3, it will send you an e-mail confirmation that it has accepted the return of the products and will immediately return the contract price to a bank account that you indicate to us in case of cash on delivery or bank deposit, or credit or debit card used to purchase the products.
4.6 Returns of non-defective products are not accepted when their packaging has been opened. In case of change of opinion, when the package has not been opened, no money is returned but a credit of corresponding value for purchases from our store.
4.7 For the products in which it is written "Upon order", Happymoments.gr may not accept the orders for which the availability from its suppliers exceeds 7 days.

5. Website content

5.1 Happymoments.gr has taken due care in the preparation of the content of this website. However, if permitted by applicable law, Happymoments.gr disclaims any responsibility (express or implied) for the accuracy of the information contained on the website.
5.2 Happymoments.gr is not liable to any person for losses or damages that may arise from the use of the information contained in the website.
5.3 Happymoments.gr also assumes no responsibility or liability for the content of any website that has a link to our website.

6. Limitation of Liability - Compensation
6.1 Nothing in this Agreement shall entitle you to claim damages or damages, lost profits, cessation of business, loss of reputation, loss of business information or any other financial loss (even if Happymoments.gr had been informed) for any reason. and / or resulting from the purchase or visit to the website and from the use of the products purchased from Happymoments.gr. Before ordering, make sure that your purchase does not depend on or lead to one of the above conditions, otherwise do not place an order.

7. Shipping and Delivery
7.1 The reported shipping and delivery times are only estimates and Happymoments.gr is not responsible for any delay, except whether it is due to intentional action or negligence of Happymoments.gr. Happymoments.gr does not assume any responsibility for the consistency and good operation of the transport companies or bodies and the consistency of the suppliers.
7.2 Upon payment by credit card, the customer whose name appears on the card must be present upon receipt of the order showing his credit card and identity upon receipt. It is not allowed to receive the order from a third party. In case the order is made on behalf of a company with a company card then the authorized holder with his credit card and ID must be present at the time of delivery.

8. Guarantees
8.1 The devices are guaranteed by the manufacturer and are subject to the terms of each manufacturer. Our company does not take any responsibility for these terms and service response times of various manufacturers.
8.2 In the event that the company undertakes to serve a customer to deliver to the official service of a manufacturer, for its own convenience (due to distance, etc.) is not responsible for the response times of the manufacturer's service.
8.3 Our company assumes the responsibility only for the guarantees that it may offer, for certain special products when it is stated in them that the guarantee is offered by our company.

9. Complaints resolution process
In case you have any complaints about your service or the products and services you have purchased from our website, read the grievance redress process found on the website.

10. Attempt of Deception and Deception
In any case, our company realizes fraud or attempted fraud by a visitor / customer, reserves the right to suspend or terminate any transaction and will be at its discretion to report the incident to the competent authorities.
11. Typographical errors and invoicing errors

In the event that any products or services are quoted with an incorrect price due to a typographical error or an error in the pricing data, Happymoments.gr has the right to refuse to execute or cancel any order for this product or service, regardless of whether the order and your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, the credit in your credit card account equal to the amount of the charge will be issued as soon as possible.

12. Issues beyond our reasonable control - Force majeure
Happymoments.gr is not responsible for any violation of this Agreement due to events beyond its reasonable control, due to force majeure in general, such as natural disasters, fire, lightning, flood or extreme weather events, explosion, war, unrest (labor unrest) employees or not), actions or omissions of web service providers, omissions and inability to deliver products by force majeure suppliers or actions of local or central government authorities or other competent authorities.

13. Language
The language of the Convention is Greek. Any information posted on our website in a language other than Greek without translation should be taken as is.

14. Divisibility
In the event that any term of this Agreement is deemed invalid or inapplicable by a court order or decision, the remaining terms will remain valid and enforceable.

15. Full Contract
These Terms and Conditions constitute, as mentioned, this Agreement, together with the Privacy Policy, constitute the full agreement and conciliation between the parties regarding its subject matter. This can be changed at any time without any warning so you should read it every time you confirm the purchase of a product.
16. Privacy Statement of Happymoments.gr
The Registration Data and some other information about you are subject to our Privacy Statement. For more information, please read our full privacy policy.